Office Support

WCEC’s office staff is responsible for the maintenance of medical records and appropriate accounting and finances associated with your animal’s care.  Special practice management software is utilized to maintain all medical records and control inventory. Several WCEC staff members are cross-trained between Office and Veterinary Assistant duties.  When calling the office, you may find yourself speaking to:

Katherine Brescia
Veterinary Assistant and Reception
Kathrine has a Bachelors Degree in Animal Science from the University of Maryland, and began working at WCEC in February 2009 as a truck assistant.  She recently stepped down from that role after her daughter Madelyn was born, but still can be found at the clinic working as a veterinary assistant, office assistant and in surgery...more

Kim Haines, veterinary assistant and reception
Kim has been working at WCEC since November 2008.  She is our primary assistant at the clinic, helping with in-patients, out-patients, and in surgery.  She has light responsibilities in the vehicles (truck assistant).  She is also cross-trained to reception and office responsibilities, with her primary duties including accounts receivables. ....more

Maren McMichael
Maren began working at WCEC in February 2008, before the clinic construction was even completed!  Maren manages office operations and reception, but also does duty occasionally as a veterinary assistant and surgery technician. ...more

Staff members are always available in the office Monday – Friday, 10 am - 4 pm, although we are often in the stables or the surgery suite at any hour of the day or night. The office is closed on Sundays, except for emergencies.  Arrangements for admissions or discharges, outside of posted hours, need to be made in advance with the office staff.